What are cookies?
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.
As with most of online services, our website uses first-party and third-party cookies for several purposes.
The first-party cookies are mostly necessary for the website to function the right way, and they do not generally collect any of your personally identifiable data.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, and providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use?
The cookies used on our website are grouped into the following categories:
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
|Cookie name||Purpose||Necessary||Collects personal information|
||New Relic||Necessary to help us monitor and improve page load speed||No|
|EUCookiePolicy||Stops cookie consent from showing after it's accepted||Yes||No|
|HasCompletedRegistration||Helps us navigate the user to the right page||Yes||No|
|HasUnconfirmedHomeSwap||Helps us navigate the user to the right page||Yes||No|
|MobileUser||Helps us navigate the user to the right page||Yes||No|
|AngularUser||Helps us navigate the user to the right page||Yes||No|
|PersonDisplayName||Holds the user's name so we can display it on every page||Yes||Yes (name)|
|SocialMediaInformation||Holds information to post to social media channels, if the user decides to||Yes||Yes (name + town)|
|WallHomeId||Holds the users home id to help us navigate the user around||Yes||No|
|UserNotificationCount||Holds the count of unread notifications so we can display it on every page||Yes||No|
|UserMessageCount||Holds the number of unread messages so that we can display it on every page||Yes||No|
|__RequestVerificationToken||Helps us protect the user from cross-site-request-forgery attacks||Yes||No|
* Pendo is a third-party tool we use to know which pages are the most and least popular and see how visitors move around the site. This helps us to improve the HomeSwapper website design and provide in-app guidance. All information these cookies collect is aggregated and therefore anonymous.
How can I control the cookie preferences?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.