HomeGuide

"In the 21st century, social housing must offer more than a roof over people's heads. It must be a service which promotes progress and independence through genuine opportunity. It must be tailored to people's individual needs and responsive to change in their circumstances" Caroline Flint MP – Former Minister for Housing and Planning

Delivering targeted, personal housing options and advice at the right time to customers in need cannot only be time consuming but costly too. Customers often have to telephone different departments or trawl through multiple web pages just to find the housing options available to them. So what is the solution?

Developed by HomeSwapper, HomeGuide is a new, efficient and cost-effective way of delivering housing options and advice in one place – all at the click of a button.

An intelligent housing options calculator, HomeGuide collates housing options and advice together creating your own online information hub.

Benefits to you:

• Managed by you – you create your own housing options and eligibility criteria
• Easily editable and simple to control
• Personalised to meet your organisation's style and brand
• Collects and analyses customer needs to drive the future provision of housing options
• Creates a marketing database of those interested in future housing options

Benefits to your customer:

• Quick initial registration... or just search
• Personalised housing options list
• Advice on: employment; finance, training, healthcare and childcare available in the same place
• Or just enter what is needed and where for a free e-mail and SMS matching service

Competitively priced yet powerful, HomeGuide more than meets CLG requirements on delivering information and advice.